01Service
Gemoris will process visual content within the timeframe described in the client agreement. Additions, amendments, or changes requested by the client may affect turnaround time.
Delivered visual content will be considered accepted if it substantially meets the agreed specifications. If not, the client may request re-execution of the relevant service.
The right to request re-execution expires 15 days after delivery notification.
02Service Network
Gemoris may engage carefully selected professional partners, production facilities, and software providers to deliver its services.
These partners are required to follow the same level of responsibility, confidentiality, and service protection expected from Gemoris.
03IP Rights & Data
Gemoris grants the client an unlimited, personal, exclusive license to use the visual content created by Gemoris.
All pre-existing intellectual property remains the exclusive property of the original owner.
Gemoris may use visual content inputs to provide, maintain, improve, and develop its services and designer training.
04Price and Payment
If payment has not been received by the due date, Gemoris may contact the client by email or phone.
Continued non-payment may result in collection action, and related recovery costs may be charged to the client.
Complaints regarding invoices or services do not suspend payment obligations.
05Privacy
Gemoris respects client privacy and handles personal data according to its Privacy Policy.
Personal data may be used to provide services, manage accounts, enable invoicing, and communicate service updates.
Personal data will not be shared with third parties without consent, except where required by law or necessary to provide services.
06Guarantees and Indemnities
The client guarantees they are authorized to upload the visual content and have obtained all required permissions.
The client guarantees that submitted content does not infringe third-party rights and is not unlawful, offensive, obscene, violent, or harmful.
The client agrees not to misuse the services or upload harmful software, viruses, bots, or similar materials.
07Limitation of Liability
Liability is limited to direct damages and shall not exceed the total service fees paid or payable during the relevant period.
Neither party is liable for indirect or consequential damages, including loss of profit, productivity, reputation, data, files, or documentation.
08Force Majeure
Gemoris is not liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, terrorism, strikes, fire, floods, authority decisions, or internet service failures.
09Confidentiality
Both parties must keep confidential information strictly confidential, including visual content, service information, and business information.
This obligation also applies to employees, contractors, and service network members.
10Term and Termination
The agreement becomes effective once accepted by the parties and remains active for the agreed term or while Gemoris performs services.
Either party may terminate the agreement if the other party becomes unable to meet financial obligations or materially breaches the agreement.
11Governing Law
The agreement and any use of the service are governed by the laws of Delhi, India.
Disputes may be submitted to arbitration in Delhi, except where injunctive or legal relief is required for intellectual property matters.
12General Provisions
Provisions relating to intellectual property, privacy, and confidentiality survive termination.
The agreement is concluded in English.
If any clause is found invalid or unenforceable, the remaining agreement remains in effect.
13Definitions
Key terms include Agreement, Client, Client Agreement, IP Rights, Personal Data, Service, Service Fee, Service Network, Turnaround Time, and Visual Content.